Privacy Policy
Last updated: 19 August 2026
Beyond Boarding Co. (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us about our travel planning and booking services.
1. Who we are
Beyond Boarding Co. is a travel planning and booking business.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: beyondboarding@ite.travel
Telephone: 0800 054 8511
2. Information we collect
When you contact us or submit an enquiry through our website, we may collect information such as:
Your name
Email address
Telephone number
Your travel preferences and requirements
Destination and holiday preferences
Preferred travel dates
Number of travellers
Any other information you choose to provide when making an enquiry
We only ask for information that is relevant to helping us respond to your enquiry and provide travel planning and booking services.
If you proceed with a booking, additional information may be required to arrange your travel. This may include traveller information required by the relevant travel supplier, airline, hotel, tour operator or other service provider.
3. How we use your information
We may use your personal information to:
Respond to your enquiries
Prepare and provide travel quotes
Help you plan and arrange holidays
Make or assist with travel bookings
Communicate with you about an enquiry or booking
Provide information requested by you
Manage our relationship with you
Maintain records relating to enquiries and bookings
Operate, maintain and improve our website and services
Comply with legal and regulatory obligations
We will not use your personal information for unrelated purposes without a lawful basis for doing so.
4. Sharing your information
When you ask us to arrange or book travel, we may need to share relevant personal information with third parties involved in providing your travel arrangements.
Depending on the holiday you choose, these may include:
Our travel network or host organisation
Travel suppliers and tour operators
Airlines
Hotels and accommodation providers
Transfer providers
Excursion and activity providers
Other suppliers involved in fulfilling your booking
Service providers that help us operate our website or business
We only share information that is reasonably necessary for the relevant purpose.
Third parties may process your information in accordance with their own privacy policies.
5. Website and Squarespace
Our website is hosted by Squarespace.
Squarespace may collect information about visitors to our website, including information about your browser, network and device, pages you visit and your IP address. This information may be used to operate, secure and improve the website and Squarespace's services.
For more information about how Squarespace processes personal information, please refer to Squarespace's Privacy Policy.
6. Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies, such as analytics or performance cookies, may be used to help us understand how visitors use our website and improve our services.
You can manage cookies through your browser settings and, where applicable, our website's cookie settings.
7. Website analytics
We may use Squarespace's built-in analytics to understand how visitors interact with our website.
This may include information such as:
Pages visited
Links and buttons clicked
Searches made on the website
Scrolling and other interactions
Approximate information about your device and browser
IP address
How you arrived at our website
Analytics information helps us understand website traffic and improve the experience we provide.
8. Information submitted through our contact forms
If you submit an enquiry through a form on our website, we collect the information you provide so that we can respond to your enquiry and, where requested, help you plan and book your holiday.
Your information may be stored through Squarespace and any other systems we use to securely manage enquiries and communicate with customers.
We do not sell your personal information.
9. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to manage enquiries, provide our services, maintain appropriate business records and meet legal or regulatory requirements.
The length of time information is retained may depend on whether you make an enquiry, proceed with a booking, or have an ongoing relationship with us.
10. Keeping your information secure
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Your rights
Depending on the circumstances and applicable data protection law, you may have rights in relation to your personal information, including the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information where there is no lawful reason for us to continue holding it
Ask us to restrict certain processing of your information
Object to certain uses of your information
Withdraw consent where we rely on consent to process your information
Make a complaint to the Information Commissioner's Office (ICO)
To exercise your rights or ask a question about how we use your information, contact us at beyondboarding@ite.travel.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
The latest version will always be published on this page, with the date shown at the top.
13. Contact us
If you have any questions about this Privacy Policy or how Beyond Boarding Co. handles your personal information, please contact:
Beyond Boarding Co.
Email: beyondboarding@ite.travel
Telephone: 0800 054 8511
Last updated: 19 August 2026